Please read these Terms and Conditions carefully before registering or using b399. This document constitutes a legally binding agreement between you and us.
See the summary points below for a quick overview of b399's rules and policies
Each user may only register one account. Registration must be completed with accurate information, and the user must be at least 18 years of age.
Specific wagering requirements must be fulfilled before using a bonus. Violating bonus terms may result in the bonus and any associated winnings being cancelled.
Specific limits apply to deposits and withdrawals. Large withdrawal amounts may be held pending completion of identity verification.
Your personal data is protected in accordance with b399's privacy policy. Information is not shared with third parties.
Fraud, multiple accounts, bot usage, and any other dishonest practices are strictly prohibited. Violations may result in permanent account closure.
B399 is committed to responsible gaming. Deposit limits, session limits, and self-exclusion options are all available.
B399 (referred to as "we", "the platform", or "b399") is an online gaming platform serving players in Bangladesh. These Terms and Conditions ("Terms") apply to the use of b399's website, mobile app, and all related services.
By creating an account, logging in, or using b399's services, you are considered to have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please refrain from using b399.
These Terms may be updated at any time. A notice will be posted on the site when changes are made, and continued use of the platform will be taken as acceptance of the updated Terms.
B399 operates under an international gaming authority license. Our goal is to provide every player with a safe, transparent, and enjoyable gaming environment.
You must be 18 years of age or older to register on b399. We are strictly opposed to underage gaming, and any account found to be used by a minor will be closed immediately.
Each individual may only open one b399 account. Operating multiple accounts is strictly prohibited. If multiple accounts are detected, all accounts will be closed and deposited funds may be forfeited.
Providing accurate name, mobile number, and other details during registration is mandatory. Providing false or incorrect information may result in account closure. b399 may request additional documents for identity verification at any time.
It is your responsibility to keep your account login credentials (password, OTP) strictly confidential. If you suspect unauthorized access to your account, contact b399 support immediately. The account holder is responsible for all activity on their account.
Deposits on b399 can be made via Mobile Banking, Nagad, and Rocket. Minimum deposit amounts are listed on the promotions page. All deposits are processed in BDT.
Deposits are generally instant, though minor delays may occur due to bank or mobile payment gateway issues. If a deposit does not go through, please contact support with proof of payment.
Withdrawals can only be made to the payment method used during account registration. Identity verification (KYC) may be required before a withdrawal can be processed.
Withdrawals to third-party accounts or payment methods not registered under the account holder's name are not permitted.
All transactions on b399 are processed in BDT. There are no conversion charges or hidden fees. However, your mobile payment provider may apply their own charges, for which b399 is not responsible.
B399 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the promotions page.
New members may receive a welcome bonus on their first deposit. To withdraw this bonus as cash, specific wagering requirements must be met.
Always check the promotions page for full bonus terms and conditions. If you have any questions, contact support before claiming a bonus.
VIP members receive weekly cashback and exclusive rewards. Cashback is generally free of wagering requirements, though conditions may vary by VIP tier. Visit the VIP page for full details.
All games on b399 are operated in accordance with international standards. Each game's rules are displayed when the game loads.
All games on b399 use a Random Number Generator (RNG), which is regularly audited by independent third-party auditors. Every game outcome is entirely random and not predetermined.
In the event of a technical issue during gameplay — such as a disconnection or a game being interrupted mid-session — b399 will review the system logs to determine the correct outcome. Server-side data will be considered final.
The following activities are strictly prohibited to maintain a safe and fair environment on b399:
If any of the above prohibited activities are detected, the account will be permanently closed and all balances forfeited. Legal action may also be taken if warranted.
B399 believes gaming should be fun — not a source of stress or addiction. That's why we encourage every player to set their own limits.
If you feel that gaming is having a negative impact on your life, please reach out to b399 support. We are always here to help. For more information, visit our Responsible Gaming Visit the page.
B399 takes the protection of your personal data seriously. Our systems are secured with 256-bit SSL encryption. For full details on how your information is collected, used, and stored, please refer to our Privacy Policy Available on the page.
We do not sell your personal data. However, we may share the minimum necessary information with payment processors, KYC verification providers, and law enforcement agencies when required.
B399 reserves the right to suspend or permanently close accounts without prior notice in the following circumstances:
If you wish to dispute an account closure, you must contact support within 30 days. b399 will investigate and take appropriate action.
If an account is closed due to prohibited activities, b399 is under no obligation to return any remaining balance.
If you have a concern or complaint, please contact b399 customer support via live chat in the first instance. We generally aim to resolve issues within 24–48 hours.
If your issue remains unresolved through support, you have the option to escalate your appeal to b399's licensing authority. In any dispute relating to these terms, b399's system logs and records shall be treated as conclusive evidence.
B399 reserves the right to update these Terms and Conditions at any time. For significant changes, a notice will be posted on the site and registered users will be informed.
Continued use of b399 after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
The latest version of the terms and conditions will always be available on this page. Check the "Last Updated" date at the top of the page.